Frequently Asked Questions
A. Yes, you can, but you haven't. If I do it, it will take you 60 seconds of time to send me the email and then go back to the business of running your business. It would take you far longer and be far more expensive than outsourcing it to me. Q. How much time is this going to require of me? A. After the initial setup, the time it takes to send an email, only a minute or two each week. Q. How many packages are delivered late? A. It varies from account to account, let's do a list of airbills and find out what you can expect. If the percentage is not very high, you won't be under any obligation to continue. Q. How much can you put in my pocket? A. This also varies from account to account. You have nothing to lose by giving it a try for a couple weeks. If it's not financially worth it to continue, just stop sending me your airbills. Q. What if my customer paid for express delivery, so it wasn't money I spent? A. You have a couple options here. You can either credit their account and notify them that they've got a credit in their account ready to be spent (and in so doing, they will probably spend more than the credit), or you can offer them discounted express shipping on their next order. Either option brings them back to your business. Q. What's it going to cost me? A. I charge 50% of the refund recovered, half of the money you're currently not recovering. If you compare that to using your own valuable time, or hiring someone as an employee that you have to pay regardless of whether you receive a refund and to whom you may have to supply benefits, it's quite inexpensive. |
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